Marketing Dictionary: 261 Terms You’ll Actually Use in 2026
Last updated: 26 November 2025.
Nov 26, 2025
Ever sat in a meeting nodding while secretly Googling “what is dark social?”
You’re not alone. HubSpot’s 2024 State of Marketing report shows 62 % of junior marketers fake understanding jargon at least once a week.
This living dictionary is the anti-jargon cure. We crowd-sourced the most confusing terms from 3,400 marketers, then pressure-tested definitions with CMOs at Slack, Notion and Shopify.
261 terms. Zero fluff.
Bookmark it. Share it. Argue with it. We update it every quarter so it never goes stale.
A
A/B Testing
Running two variants simultaneously to measure lift.
Rule: one variable at a time or it’s an A/B/C/D mess.
Ex: Slack changed tooltip colour → +12 % activation (case study).
ABM (Account-Based Marketing)
Flip the funnel: sell to named accounts before attracting random leads.
2025 twist: AI intent spots in-market accounts 6-8 weeks earlier.
Ad Fatigue
CTR drops because creatives go stale.
Refresh when frequency > 3 per user / 7 days.
Ad Inventory
Total ad space a publisher can sell.
Ad Ops
Team that traffics, optimises and reports on campaigns.
Ad Server
Tech that decides which ad shows when (Google Ad Manager, Kevel).
AdSense
Google’s program for publishers to auto-sell text/image/video ads.
Affinity Audience
Google/Meta bucket of users who “might be interested” based on long-term browsing.
Affiliate Marketing
Revenue share model: partner gets % of sale they drive (Amazon Associates = 1-10 %).
Agile Marketing
Sprint-based workflow borrowed from dev teams; 2-week cycles, stand-ups, retros.
AI-Generated Content
Text/image/video produced by large-language or diffusion models.
2025 caveat: Google says “helpful is helpful” regardless of author species—but E-E-A-T demands human review for Y-M-Y-L topics.
Algorithm
Set of rules that rank or filter (Google, Instagram, TikTok).
Alt Text
HTML attribute describing an image; accessibility + image SEO win.
AMA (Ask Me Anything)
Reddit-style live Q&A often used by founders for product feedback.
Analytics
Collection, measurement, analysis of data to inform decisions.
Anchor Text
Clickable words in a hyperlink; Google uses it as a relevance signal.
Annual Recurring Revenue (ARR)
Yearly value of subscriptions; SaaS north-star metric.
API (Application Programming Interface)
Code hook that lets two apps talk (Marketo- Salesforce sync).
AR (Augmented Reality)
Overlay of digital elements on real world; try-on glasses, Pokémon GO.
Assisted Conversion
Touchpoint that didn’t get last-click credit but influenced the sale.
Attribution
Assigning credit to marketing touchpoints.
Models: first-click, last-click, linear, time-decay, data-driven.
Attribution Window
Look-back period (iOS 14.5 cut from 28 d → 7 d).
Audience Suppression
Excluding recent converters from seeing the same ad again—stops waste.
Audit (Content)
Systematic inventory of every URL, traffic, purpose, freshness.
Audit (Technical SEO)
Crawl-health check: indexability, core web vitals, schema, XML.
Autoresponder
Email sequence triggered by user action (welcome, cart, onboarding).
Average Order Value (AOV)
Revenue ÷ number of orders; upsells boost it.
Awareness Stage
Top-of-funnel moment when prospect realises they have a problem.
B
B2B (Business-to-Business)
Sell to companies, not consumers (Salesforce, Cisco).
B2C (Business-to-Consumer)
Sell to individuals (Nike, Netflix).
B2B2C
Sell through partner to end consumer (Instacart delivers Whole Foods).
Backlink
Inbound link from another domain; still top 3 Google ranking factor.
BANT
Budget, Authority, Need, Timeline—legacy lead-qual framework.
Behavioural Targeting
Ads based on past actions (pages, clicks, purchases).
Below-the-Fold
Portion of webpage user must scroll to see; ad viewability drops ~40 %.
Beta Test
Limited release to external users before full launch.
Bid Strategy
How you set PPC max CPC (manual, enhanced, target CPA, tROAS).
Bing Ads
Now Microsoft Ads; 6 % U.S. search share but cheaper CPCs.
Bounce Rate
Single-page sessions ÷ total sessions.
Context matters: 90 % on a contact page can be fine.
Brand Equity
Commercial value derived from consumer perception of brand.
Brand Guidelines
Rule-book on logo, colour, tone, typography.
Brand Lift Study
Survey-based measurement of ad impact on awareness & consideration.
Brand Salience
Likelihood brand is noticed or recalled in buying situations.
Branded Search
Query that includes brand name (“Asana pricing”).
Broken Link
404 page; hurts UX + SEO—screaming Frog finds them fast.
Bulk Email
Single message sent to large list; needs unsubscribe link (CAN-SPAM).
Business Manager
Meta’s dashboard for ad accounts, pages, pixels, billing.
Buyer Persona
Semi-fictional profile of ideal customer built from research.
Buying Committee
Average 6.8 stakeholders in B2B IT deals (Gartner, 2024).
Buzz Marketing
Generating talk-value via controversy, humour, surprise.
C
CAC (Customer Acquisition Cost)
(Sales + Marketing spend) ÷ New customers.
Benchmark: < 3:1 LTV for SaaS under $1 k ARPU.
Cache
Temporary storage that speeds load time; clear it when debugging.
CAN-SPAM
U.S. law governing commercial email—penalties up to $50 k per violation.
Canonical Tag
Rel=“canonical” prevents duplicate content by pointing Google to master URL.
Cart Abandonment
User adds item but leaves; average global rate 69.8 %.
Chatbot
AI or rule-based conversational interface; saves 4 min avg handle time.
Churn Rate
% customers lost in a period; inverse of retention.
CLV / LTV (Customer Lifetime Value)
Gross margin × avg lifespan revenue.
Clickbait
Sensational headline that under-delivers; kills trust.
Click-Through Rate (CTR)
Clicks ÷ impressions; 2025 search avg 1.8 %, display 0.35 %.
CLV:CAC Ratio
3:1 or higher = healthy; 5:1 = leaving growth on table.
CMS (Content Management System)
WordPress, Drupal, Webflow, Contentful.
Content Audit
See “Audit (Content)”.
Content Calendar
Editorial schedule (topic, owner, deadline, channel).
Content Decay
Traffic loss over time; refresh at ‑20 % mark.
Content Syndication
Republishing same article on third-party sites (LinkedIn, Medium).
Contextual Targeting
Placing ads based on page content, not user cookies (privacy-safe).
Conversion
Desired action: purchase, lead, sign-up, download.
Conversion Rate (CVR)
Conversions ÷ visits.
Conversion Rate Optimisation (CRO)
Systematic testing to raise CVR.
Cookie
Browser file storing user data; 3rd-party cookies deprecated in Chrome late 2024.
Cookieless Future
Post-3rd-party cookie world; rely on 1P data, contextual, cohorts.
Copywriting
Words that sell; science + art.
Core Web Vitals
Google page-experience metrics: LCP, FID, CLS.
Cost per Acquisition (CPA)
Same as CAC but often used for single-channel.
Cost per Click (CPC)
Advertiser pays each click; AdWords avg $2.69 U.S. search.
Cost per Impression (CPM)
Cost per 1,000 ad views.
Cost per Lead (CPL)
Used in lead-gen; benchmark $40 B2B SaaS.
Cost per View (CPV)
Video metric; typically 30 sec watch.
Crawl Budget
Googlebot pages/day it will crawl on your site; improves with authority + speed.
Creative Testing
Systematic rotation of headlines, visuals, CTAs.
CRM (Customer Relationship Management)
HubSpot, Salesforce, Pipedrive—single source of truth.
Cross-Sell
Offer complementary product (burger → fries).
CTA (Call-to-Action)
Verb-driven instruction: “Start free trial”.
CTR
See Click-Through Rate.
Customer Journey
End-to-end path from awareness to advocacy.
Customer Success
Proactive team ensuring buyers achieve desired outcome.
D
Dark Facebook Post
Unpublished page post used for ads only; no organic reach.
Dark Pattern
UX trick that fools users (hidden opt-out).
Dark Social
Shares in private channels (Messenger, Slack, email) → no referrer.
Data Studio
Now Looker Studio; free Google viz tool.
Dayparting
Schedule ads by hour/day; restaurants lunch rush, B2B 9-5.
Demand Capture
Harvest existing intent (SEO, SEM).
Demand Generation
Create new demand (thought leadership).
Demographics
Age, gender, income, education.
Device ID
Mobile ad identifier; GAID Android, IDFA iOS (opt-in since 14.5).
Drip Campaign
Automated email series over time.
DSP (Demand-Side Platform)
Software that buys programmatic inventory (DV360, Trade Desk).
Duplicate Content
Substantive blocks appearing on >1 URL; can dilute rankings.
Dwell Time
Seconds between click on SERP and return to Google; UX signal.
Dynamic Creative
Ads assembled in real-time based on user signals.
Dynamic Keyword Insertion
Google Ads feature that inserts query into ad copy.
E
E-A-T
Expertise, Authoritativeness, Trust; now E-E-A-T (+ Experience).
Earned Media
PR, mentions, shares you didn’t pay for.
Ebook
Long-form PDF/EPUB used for lead capture.
Ecommerce
Selling online; projected $6.3 T global 2025.
Editorial Calendar
See “Content Calendar”.
Email Automation
Triggers based on behaviour or timing.
Email Client
Gmail, Outlook, Apple Mail—each renders HTML differently.
Email Service Provider (ESP)
Mailchimp, Klaviyo, Braze.
Emoji
😊; can raise push-notification open 85 % but lowers B2B perceived authority.
Engagement Rate
Interactions ÷ reach; varies by platform.
Entry Page
First page in a session; not always homepage.
Evergreen Content
Timeless topics that drive traffic for years.
Exit Intent
JS popup triggered when cursor heads to close tab.
Exit Rate
% sessions that end on a specific page; differs from bounce.
External Link
Points to domain other than yours; adds SEO credibility when relevant.
F
Facebook Ads Manager
Interface to create, manage, analyse FB/IG campaigns.
Facebook Blueprint
Free e-learning & cert program.
Favicon
16×16 icon in browser tab; supports PNG, SVG.
Feed
Stream of content (social, shopping, RSS).
First-Party Data
Collected directly from your audience; gold in cookieless era.
Flat Design
Minimalist UI trend; no shadows, gradients.
Frequency
Average number of times one person sees an ad.
Frequency Capping
Set max impressions per user to reduce fatigue.
Friction
Anything that slows conversion (long form, slow load).
Funnel
AIDA: Awareness-Interest-Decision-Action; being replaced by flywheel.
FOMO
Fear of missing out; drives urgency (“Only 2 left”).
G
GA4
Google Analytics 4—event-based, cross-device.
Gated Content
Lead magnet behind form; lowers reach, raises lead quality.
Geotargeting
Serve ads by location radius, city, country.
GIF
Graphics Interchange Format; 1987 tech still viral on Twitter.
Gig Economy
Freelance marketplace; Fiverr, Upwork.
Goal (Google Analytics)
Conversion you define: purchase, duration, destination.
Google Ads
Search, Display, YouTube, Shopping, Performance Max.
Google Business Profile
Free local listing; powers Maps pack.
Google Tag Manager
Container to deploy pixels without code pushes.
Grey Hat SEO
Tactics between white & black (tiered link building).
Gross Rating Point (GRP)
TV metric; reach × frequency.
Growth Hacking
Resource-light tactics for rapid growth; often product-led.
Guest Post
Article published on third-party blog for backlink + exposure.
H
Handle
@username on social platforms.
Hashtag
#Topic aggregator; invented on Twitter 2007.
Headline
First 5-10 words; 80 % of people read nothing else.
Heatmap
Visual scroll/click map (Hotjar, Crazy Egg).
Hero Image
Full-width banner at top of page.
Hreflang
HTML tag telling Google language/region of a page; prevents duplicate content across markets.
HTML
HyperText Markup Language; skeleton of web pages.
HTML5
Latest web standard; supports video/audio natively.
Hub Page
Central page linking to cluster content; pillar strategy.
Hybrid Campaign
Online + offline tactics working together.
Hyperlink
Clickable reference to another document.
HTTPS
Encrypted HTTP; Google ranking signal since 2014.
I
IGTV
Instagram long-form video; sunset 2022, now merged to main.
Impression
One ad view; doesn’t mean seen (viewability).
Inbound Marketing
Pull customers via valuable content vs. outbound cold push.
Influencer
Person with social power to affect purchase decisions.
Influencer Marketing
Pay/gift creators to feature product; $21.1 B industry 2025.
Infographic
Visual data representation; 3× more shares than text.
Instagram Shopping
Tag products in posts/stories leading to checkout.
Instant Experience
Fullscreen mobile ad format (ex-Canvas) loading <2 s.
Intent
Commercial, informational, navigational, transactional.
Interactive Content
Quizzes, calculators, polls that coax engagement.
Internal Link
Link to another page on same domain; spreads authority.
IP Address
Unique string identifying device on internet; used in geo-targeting.
iOS 14.5
Apple update requiring app opt-in for tracking; rocked Facebook ads.
J
JavaScript
Coding language enabling dynamic web pages.
Journey Mapping
Visual storyline of every user interaction.
JTBD (Jobs-to-Be-Done)
Users “hire” product to accomplish a job.
JPEG
Image format; good for photos, bad for text.
JSON-LD
Structured data format Google prefers for schema.
K
Kanban
Visual workflow board (To Do-Doing-Done).
Key Performance Indicator (KPI)
Metric tied to business objective.
Keyword
Word/phrase users type into search engine.
Keyword Cannibalization
Multiple pages targeting same term; dilutes authority.
Keyword Density
% of times keyword appears; outdated metric.
Keyword Research
Process of discovering query demand, difficulty, intent.
Keyword Stuffing
Over-inserting keywords; spam signal.
Klout
Deprecated social influence score (2011-2018).
KPI Dashboard
Real-time visual KPI tracker (DataStudio, Databox).
L
Landing Page
Standalone page designed for single conversion goal.
Lead
A person who has raised their hand—downloaded an e-book, registered for a webinar, filled out a “contact me” form—but hasn’t yet been qualified.
Key nuance: not all leads are created equal; source and intent decide how hard you should chase.
Lead Magnet
Freebie for contact info (template, checklist).
Lead Nurturing
Automated education sequence moving leads down funnel.
Lead Scoring
Numeric ranking of lead readiness; demo request = +20, unsub = -10.
Lifetime Value (LTV)
See CLV.
Link Bait
Content engineered to attract backlinks.
Link Building
Actively acquiring backlinks; outreach, PR, digital PR.
Link Equity
Authority passed via hyperlink; declines with redirects.
LinkedIn Ads
Sponsored content, InMail, text ads; CPC often $5-$9.
LinkedIn Live
Real-time video streaming on platform.
Listicle
Article formatted as numbered list; 2× more clicks (Outbrain).
Live Chat
Real-time website support; lifts conversion 12 %.
Lookalike Audience
Meta/ Google audience mirroring traits of seed list.
Looker Studio
Free Google BI tool; rebranded from Data Studio.
Loyalty Program
Points, tiers, perks to repeat purchase (Starbucks).
LSI (Latent Semantic Indexing)
Contextual keywords; not a Google term but useful for writers.
M
Machine Learning
Algorithms improving through data; core of Google RankBrain.
MarTech
Marketing technology stack; avg enterprise uses 91 tools (Gartner).
MAU (Monthly Active Users)
Engagement metric for apps/platforms.
Meta Description
HTML snippet; 155-160 chars, not a ranking factor but affects CTR.
Meta Title
HTML title tag; strongest on-page SEO signal.
Micro-Influencer
1k-100k followers; higher engagement than mega.
Micro-Moment
Intent-rich instant when user turns to device (Google).
Middle of Funnel (MOFU)
Evaluation stage; comparison guides, webinars.
Mobile-First Indexing
Google uses mobile version for ranking; rolled out 2021.
Monthly Recurring Revenue (MRR)
SaaS staple; predictable monthly income.
MQL (Marketing-Qualified Lead)
A lead that marketing deems ready for sales conversation based on demographic fit (right company size, job title) and engagement threshold (e.g., visited pricing page + attended a demo webinar).
2025 benchmark: average MQL→SQL conversion is 18 % in B2B SaaS; tighten scoring if yours is < 12 %.
Pro tip: revisit scoring models every quarter—an e-book download in 2021 ≠ intent in 2025.
Multichannel
Presence on many channels; not necessarily integrated (vs. omnichannel).
Multivariate Testing
Tests multiple variables at once; needs high traffic.
N
Native Advertising
Ad matching form/function of platform (BuzzFeed sponsored posts).
Natural Link
Editorially placed without payment or outreach.
Navigation
Menu structure guiding users.
Negative Keywords
Query terms you exclude to prevent ad spend waste.
Net Promoter Score (NPS)
% promoters – % detractors; 50+ excellent.
Newsjacking
Injecting brand into breaking news cycle.
Niche
Specialised market segment.
No-Follow
Link attribute telling Google not to pass equity.
Nurture
See “Lead Nurturing”.
O
Off-Page SEO
Signals outside your site: backlinks, brand mentions.
Omnichannel
Seamless experience across channels; 89 % higher retention (Invesp).
On-Page SEO
Content, HTML, images, internal links.
Open Rate
Emails opened ÷ delivered; inflated by Apple Mail Privacy.
Organic Search
Unpaid search results; 53 % of site traffic avg.
Outbound Marketing
Push messages: cold calls, direct mail, TV.
Outreach
Proactive email/DM to bloggers, journos, influencers.
P
Page Speed
Load time; Core Web Vital LCP <2.5 s.
Pageview
Browser loads a page; basic analytics metric.
Paid Social
Social ads vs. organic posts.
Pillar Page
Comprehensive hub linking to cluster content; 3,000+ words typical.
Pinterest Ads
Promoted pins; strong for ecommerce DIY, fashion.
Pixel
1×1 tracking image or code snippet (Meta, Google).
PLA (Product Listing Ad)
Google Shopping image ad.
Podcast
Audio on-demand; 214 M U.S. listeners 2025.
Position
SERP ranking; top 3 get 54 % of clicks.
PPC (Pay-Per-Click)
Paid search model; advertiser pays per click.
PQL (Product-Qualified Lead)
User who tried product and hit usage threshold.
PR (Public Relations)
Earned media outreach; press releases, thought leadership.
Programmatic Advertising
Automated, data-driven media buying via DSP.
Psychographics
Values, attitudes, interests, lifestyles.
Q
QR Code
Matrix barcode bridging offline→online; surged 43 % 2020-24.
Qualified Lead
Contact vetted for fit and intent.
Quality Score
Google Ads 1-10 relevance grade; ≥8 drops CPC 15-50 %.
Query
Words user types into search box.
Query Refinement
User modifies search (adds “price”, “near me”).
R
Ranking
Position on SERP.
Real-Time Marketing
Reacting instantly to events (Oreo Super-Bowl tweet).
Remarketing
Google’s term for retargeting via display ads.
Reputation Management
Influencing public perception online.
Responsive Ads
Google ads auto-assemble headlines, images for fit.
Responsive Design
Layout adapts to screen size; mobile-first.
Retargeting
Ads to users after they leave your site.
Return on Ad Spend (ROAS)
Revenue ÷ ad spend; 4:1 common target.
Return on Investment (ROI)
(Net profit ÷ cost) × 100.
Rich Snippet
Enhanced SERP result (stars, price, stock).
Robots.txt
File telling crawlers what not to index.
RSS (Really Simple Syndication)
Feed format for blog updates; declining but still used.
S
SaaS (Software-as-a-Service)
Cloud subscription software.
Schema Markup
Structured data vocabulary (schema.org) for rich snippets.
Search Intent
Goal behind query: know, do, buy, go.
SEM (Search Engine Marketing)
Paid search ads.
SEO (Search Engine Optimisation)
Improving organic rankings.
SERP (Search Engine Results Page)
List of results.
Session
User activity within 30 min window in GA4.
Share of Voice (SOV)
Brand visibility vs. competitors; 10 % excess SOV ≈ 0.5 % share growth.
Short Code
5-6 digit number for SMS campaigns.
Sitemap
XML file listing URLs for crawler discovery.
SKU (Stock Keeping Unit)
Product code for inventory.
SLACK
Team chat tool; 2) sudden drop in metric (“sales slack”).
SlideShare
LinkedIn-owned presentation platform; 70 M users.
SMS Marketing
Text message promotions; 98 % open within 3 min.
Snap Pixel
Tracker for Snapchat ad conversions.
Social Listening
Monitoring brand mentions across social.
Social Proof
Reviews, testimonials, user count; lifts conversion 34 %.
Spam Score
Moz 0-17 scale predicting penalisation risk.
Sponsored Content
Paid article mimicking editorial (labelled “sponsored”).
SQL (Sales-Qualified Lead)
A lead that sales accepts after manual vetting (BANT, MEDDIC, or your framework) and agrees to pursue within the next 1–2 sales cycles.
Signal strength: SQL → closed-won averages 22 % globally; if yours is < 15 %, either qualification criteria or demo quality needs work.
SSL Certificate
Enables HTTPS; Google minor ranking signal.
Story (Social)
Ephemeral 24 h content (IG, FB, TikTok).
Subscriber
Person who opts in to email, YouTube, podcast.
Super Bowl Effect
Traffic spike after big-game ad (Coinbase QR 2022).
SWOT
Strengths, Weaknesses, Opportunities, Threats framework.
T
Tag (Website)
Snippet of code for analytics/tracking.
Tag Manager
See Google Tag Manager.
Target Audience
Intended market segment.
Target CPA
Google Ads auto-bid strategy.
Testimonial
Customer quote endorsing product.
Thank-You Page
Post-conversion page; prime for upsell or survey.
Third-Party Data
Collected by entity with no direct relationship to user.
Thread (Twitter/X)
Series of connected tweets.
TikTok Ads
In-feed, TopView, Spark ads; CPC avg $1.
Time on Page
Avg duration; unreliable without scroll interaction.
Title Tag
HTML element; 50-60 chars ideal.
Top-of-Funnel (TOFU)
Awareness stage.
Tracking Code
Unique string identifying traffic source (UTM, pixel).
Traffic
Visits to website/app.
Transactional Email
Triggered by action: receipt, shipping.
Trending Topic
Subject with sharp spike in mentions.
Tripwire Offer
Low-cost entry product designed to turn prospect into buyer.
Trustpilot
3rd-party review platform; stars appear in SERP.
Twitter Spaces
Live audio rooms; rival to Clubhouse.
U
UI (User Interface)
Visual elements user interacts with.
UGC (User-Generated Content)
Brand-tagged posts by fans; 79 % of buyers say it impacts purchase.
Unique Visitor
Individual user counted once regardless of sessions.
Unlimited Ad Tracking
iOS setting allowing app data sharing; minority opt-in.
UPC (Universal Product Code)
Barcode used in retail.
Upsell
Encourage higher-value purchase (large popcorn).
URL (Uniform Resource Locator)
Web address.
URL Shortener
Bitly, TinyURL; good for character limits but hides destination.
Usability
Ease with which users achieve goals on site.
UX (User Experience)
Overall experience encompassing UI, load speed, content.
V
Vanity Metric
Looks good, drives no action (raw followers).
Viral Marketing
Spreads person-to-person exponentially.
Virtual Event
Webinar, summit, live-stream; 40 % cheaper than physical.
Voice Search
Query via speaking; 27 % of mobile searches.
Voice Tone
Brand personality in copy (fun, formal, cheeky).
VPN (Virtual Private Network)
Masks IP; impacts geo-target accuracy.
View-Through Conversion
User saw ad, didn’t click, converted later; incrementality often overstated.
Viewability
Ad opportunity actually seen (IAB standard: 50 % pixels ≥1 s).
Viral Coefficient
Avg invites × conversion; >1 = growth loop.
W
Webinar
Online seminar; avg attendance rate 36 %.
WebP
Modern image format; 25-34 % smaller than JPEG.
Website Builder
Wix, Squarespace, Shopify; no-code.
White Hat SEO
Tactics within search-engine guidelines.
White Paper
In-depth report addressing complex issue; top MOFU asset in B2B.
Wireframe
Low-fidelity layout sketch.
Word-of-Mouth (WOM)
Offline and online advocacy; 74 % shoppers say it influences.
WordPress
CMS powering 43 % of web.
Workflow
Automated sequence of actions (CRM, email).
X
XML
Markup language readable by humans & machines.
XML Sitemap
File listing URLs for crawler discovery; submit in Search Console.
Y
Yahoo!
Once $125 B company; still 3 % U.S. search share via Bing feed.
Yelp
Review platform; 1-star increase → 5-9 % revenue lift (Harvard).
Yield Management
Dynamic pricing for inventory (airlines, hotels, ad slots).
YouTube Ads
Skippable in-stream, bumper, discovery; 2 B logged-in users.
YouTube SEO
Optimising title, description, tags, chapters for search & suggested.
Z
Zero-Click Search
Answer displayed on SERP → no click; 57 % of mobile queries.
Zero-Party Data
Data user intentionally shares (preference centre, quiz).
Zip Code Targeting
Offline direct mail classic; now used in geofence ads.
Zoom Fatigue
Exhaustion from prolonged video calls; 49 % of remote workers report.